Shipping Policy

Effective Date: June 30, 2025

At DIAX SPORTS™, we are committed to delivering your order quickly, safely, and with the highest quality standards. All products are fulfilled and shipped directly from certified U.S. facilities that comply with FDA and GMP regulations.

Order Processing

Orders are typically processed and fulfilled within 2–5 business days before shipping. Once your order is ready, you will receive an email confirmation with your tracking number.

During peak periods, holidays, or high-demand campaigns, processing times may be slightly longer.

Shipping Time & Rates (United States)

All orders are shipped via Standard Shipping within the United States.

• Estimated delivery after fulfillment: 1–4 business days
• Total estimated delivery time: 3–9 business days (processing + shipping combined)

DIAX SPORTS™ currently offers free standard shipping on all U.S. orders.

Please note: At this time, we are unable to ship to Alaska (AK) and Hawaii (HI). We apologize for any inconvenience and hope to expand coverage to these states in the future.

International Orders

At this time, DIAX SPORTS™ ships exclusively within the United States. International shipping will be made available in the future as the brand expands globally.

Order Tracking

Once your order ships, you will receive an email with tracking details. Please allow up to 48 hours for tracking information to update after dispatch.

If you have not received your tracking link or if your order appears delayed, please contact us at:
support@diaxsports.com

Delays & Carrier Issues

While we strive for on-time delivery, delays can occasionally occur due to carrier capacity, weather, operational issues, or other unforeseen circumstances beyond our control.

Once a package has been transferred to the shipping carrier, DIAX SPORTS™ is not responsible for carrier-related delays, missed delivery attempts, or service interruptions.

Address Accuracy

Please review and confirm your shipping information carefully before placing your order.

DIAX SPORTS™ is not responsible for packages that are lost, delayed, or returned due to incorrect, incomplete, or outdated shipping addresses provided at checkout.

Questions & Support

For any questions about your shipment, tracking, or delivery, please contact our support team:
support@diaxsports.com

Note: All orders are shipped from our U.S. fulfillment center. DIAX SPORTS™ maintains high standards of quality, safety, and reliability in every shipment.